Refund policy

We want you to love your Official G glass. If something isn’t right, here’s how we handle it.

Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us within 48 hours of delivery at support@theofficialg.net
Include your order number and a clear photo of the issue so we can help quickly.

If the item is confirmed to be damaged or faulty, we’ll arrange a replacement or a full refund.